My Tokyo Guide
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Arriving in Tokyo can be both a thrilling and bewildering experience—especially if it is your first time to visit. To help you transition smoothly into the metropolis, familiarize yourself with the following basic information. Find out how to get around the city with ease with a Travel IC card and the easiest way to connect to the internet. Discover money-saving shopping tips, what to do in an emergency, what to pack in each season, and much more.
Wi-Fi & Connectivity
Free Wi-Fi is becoming increasingly available throughout the city. Many major hotels, coffee shops, restaurants and public facilities offer a free Wi-Fi service. However, for guaranteed internet access wherever you roam, rent a pocket- Wi-Fi from one of the kiosks at the airport or pick up a travel sim to fit into your existing phone.
Visit these shops in Tokyo stocking a host of duty-free products that visitors to Japan's capital can take advantage of.
Customs & Manners
As with any country you travel to, understanding and respecting the local culture will ultimately lead to a more fulfilling trip. Learn how to blend in and act like the locals do.
Weather (When to Visit)
The seasonal weather in Tokyo generally follows the same annual patterns—bright and breezy springs, very hot and humid summers, crisp and cool autumns and cold and clear winters.
Visa & Immigration
Many countries share an ease of access agreement with Japan allowing for relatively simple entry and exit into the country. Make sure you are aware of all necessary visa and immigration procedures.
Luggage & Storage
Take advantage of luggage delivery services and station storage enabling you to travel hands free and stress free.
Tokyo is located in a highly geologically active zone, so you should prepare for earthquakes and related natural disasters in the unlikely event that they occur. Make sure to have all relevant emergency contact numbers—including your embassy in Tokyo—to hand.
Have the contact details of your embassy in Tokyo to hand—it is an important point of contact in emergency situations.
Tourist Information Centers
The Tokyo Metropolitan Government operates the Tokyo Tourist Information Center at five locations in the metropolitan area to provide tourist information to visitors to Tokyo from other areas of Japan as well as overseas. Please feel free to stop by for your travel inquiries.
Special dietary requirements
While it can be a challenge, it is still possible to navigate the Tokyo food scene even with special dietary requirements.
Tokyo Volunteer Guides
Not sure where to start? Talk to one of the Tokyo community tourist information service volunteers. These experienced guides provide directions, local information, and tours of some of Tokyo’s most popular areas.
Tokyo Tourist Information Center Promotion Corner
The Tokyo Metropolitan Government Building in Shinjuku is not just a place for great views of the city from the free observation deck—you can learn all about the city, too.
Visit Tokyo > Plan Your Trip - Travel to Tokyo