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Japan is considered a safe country to visit, both in terms of medical care and when it comes to crime. For a major city, the crime rate is very low in Tokyo, but that's no reason to get careless with your safety.
It's easy to blank out in an emergency situation, so take a moment to note the phone numbers for emergency services in Japan, as they may be different from what you're used to. Various English-language medical services are available in Tokyo if the need arises. Also, it's a good idea to save the contact details for your country's embassy.

Useful Number

If you find yourself in need of assistance, dial the following numbers:

  • Police 110 / Police calls in English 03-3501-0110 (For reporting traffic accidents, stolen items etc.)
  • Fire / Ambulance 119
  • Tokyo Metropolitan Medical Institution Information 03-5285-8181 (9:00-20:00)
  • The Japan Helpline 0570-000-911 (24-hour all round emergency assistance)

Safe Drinking Water

Tokyo's tap water is completely safe to drink and conforms to strict quality regulations. Bottled water is also available at convenience stores and vending machines.

Disaster preparedness apps

Disaster alerts for foreign tourists

Safety tips

The app designed for foreign tourists sends notification of earthquake alerts and tsunami warnings. Also equipped with various functions useful in a disaster.

Speech translation ideal for travel-related conversation

Speech translation ideal for travel-related conversation

Supports 31 Asian and European languages, and speech input for most of those including Japanese, English, Chinese and Korean.

Disaster preparedness app

Disaster Preparedness TokyoApp

This app will give you the confidence to deal with any emergency through its three modes: “Disaster Preparedness Tokyo”, “Disaster Readiness Guide”, and “Disaster mode”.
This app can be used in English, Chinese (Simplified and Traditional), Korean, and Simple Japanese. You can switch languages at any time.

Useful information

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