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Tokyo has excellent medical facilities, and is considered a comparatively safe city to visit in terms of crime, but that's no reason to get careless with your safety. This page tells you how to deal with emergencies, including how to download multilingual apps and information that is useful in a disaster, as well as ways for tourists to obtain medical care. Be sure you have the information and support you need, so that you can enjoy traveling in Japan with peace of mind, even if something untoward should happen.
Convenient apps and information for your safety and security
APP
Disaster Preparedness Tokyo App
This app works in multiple languages, and is useful for disaster planning and in case of an emergency. It provides earthquake and weather information, etc. to facilitate your safety while traveling.
X (formerly Twitter) account for Tokyo Disaster Prevention shares information concerning disasters in Tokyo, along with disaster prevention measures.
*Click here for how to translate X
APP
NHK World Japan App
This app provides the latest news and emergency information in multiple languages from NHK, the public broadcaster for Japan. Very reliable news can be received via push notifications.
*Web version can be checked here.
APP
Safety Tips
The app designed for foreign tourists sends notification of earthquake alerts and tsunami warnings. Also equipped with various functions useful in a disaster.
This is an information site for foreigners supervised by the Tourism Agency. Emergency response and useful phrases, etc. are provided in multiple languages to facilitate your safety during your stay.
This is the Meteorological Agency’s official website, and provides the latest weather forecast and disaster warnings in multiple languages. It is useful for checking weather information during your stay in Japan, and to plan for safe travels.
This convenient website allows one to search in multiple languages for medical facilities and pharmacies that can be used during one’s travels. It is overseen by the Ministry of Health, Labour and Welfare, providing extensive and reliable medical information for any eventuality.
APP
Speech translation app ideal for travel-related conversation
Supports 31 Asian and European languages, and speech input for most of those including Japanese, English, Chinese and Korean.
Transportation information
Provides information on the operational status of various transport services, such as railways and airlines, to help travelers react quickly in the event of an emergency, and to cope with changes in travel plans. Enjoy safe and comfortable travel by accessing information sources for major transportation services to ensure worry-free travel in Japan.
Japan Railways
Subways
Private Railway Companies
| Tokyu Railway | Keio Railway |
| Seibu Railway | Tobu Railway |
| Tsukuba Express | Odakyu Railway |
| Keikyu Railway | Keisei Railway |
| Yurikamome | Rinkai Line |
| Tokyo Monorail | Tokyo Tama Intercity Monorail |
Aviation Information
Haneda Airport
Narita Airport
Useful information in case of emergency
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Emergencies
Provides information about contact numbers in the event of a natural disaster, lost items, or accidents, etc. Find useful information that can instantly be used in the event of a problem.
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Illness & Injury
Provides information on medical services that can be used in case of illness, injury, or traffic accidents. Provides support to enable use of medical facilities without concern.
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Embassy
Shows a contact list for the embassies and consulates of each country. Contact your country’s embassy in the event support is needed during your stay.
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Infectious diseases
Provides information regarding health and medical care, and a guide to visiting any medical facilities if sickness is suspected. Use this to ensure a safe stay.
Useful Number
If you find yourself in need of assistance, dial the following numbers:
- Police 110 / Police calls in English 03-3501-0110 (For reporting traffic accidents, stolen items etc.)
- Fire / Ambulance 119
- Tokyo Metropolitan Medical Institution Information 03-5285-8181 (9:00-20:00)
- The Japan Helpline 0570-000-911 (24-hour all round emergency assistance)
Safe Drinking Water
Tokyo's tap water is completely safe to drink and conforms to strict quality regulations. Bottled water is also available at convenience stores and vending machines.
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