Luggage & Storage

The excitement of arriving in Tokyo can soon be lost as you exit from the arrival gate with a set of heavy suitcases and an imminent trip across the city during rush hour. Avoid the stress by sending your luggage on to your hotel from the airport, or leaving your luggage in a locker allowing you to explore the city hands-free.

Store your luggage for a more comfortable trip

Send your luggage to the hotel from the airport

The international airports of Haneda and Narita both have luggage delivery kiosks where you can drop off your bags and suitcases and have them sent on to your place of accommodation. From there you can travel across the city with ease—this is especially helpful if you are traveling with children. Your luggage will generally arrive a day later, so make sure to keep enough clothes with you for the first day. In some cases, same-day baggage delivery is an option.

Send your luggage from the hotel or a convenience store

This service is not just limited to the airport. Ask at the front desk of your hotel, as they can often arrange for your bags to be taken to an onward destination, or back to the airport for your return journey. If you are not staying at a hotel, but would still like to make use of a luggage delivery service in Tokyo, you can take your bags to a designated convenience store, and have your baggage delivered to your desired destination.

Store your luggage in a coin locker at a station

Even if you are traveling with luggage, most stations have coin lockers available for you to store your bags temporarily. Tokyo's major stations have walls of lockers of various sizes, but be aware that they can fill up very quickly. Only 100-yen and 500-yen coins can be used to pay for some lockers, so it is recommended to have some of these coins on you. In many stations, including the big, major transit hubs, you can use a Suica card or PASMO card to pay for your locker. Some coin lockers are locked by removing a key after putting the luggage in the locker, but others are locked by entering a password on the touch panel.

Locker sizes and fees

Small
About 400 to 500 yen (for a small carrier bag)
Medium
About 500 to 600 yen (for small carrier bags and A4-sized (21-cm x 29.7-cm) bags)
Large
About 700 to 800 yen (for large carrier bags)
Extra large
About 800 to 1,000 yen (for an extra-large carrier bag)

How to pay using a transport IC card

For lockers that accept IC card payments, there will be a touchscreen and a pad labeled Suica and/or PASMO. (Even if only one of the names is displayed, you can use both types of cards.) Rent a locker using the screen, select the option to pay with Suica/PASMO, and deposit your items. When you want to collect your items, tap your same Suica/PASMO card on the pad, and your locker will open. Here's a video showing how the process works.