My Tokyo Guide
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Updated: May 29, 2020
The Tokyo Metropolitan Government operates Tokyo Tourist Information Centers at five locations in the metropolitan area, providing practical advice along with the latest tourist information for visitors to the city. Please feel free to stop by with any travel inquiries.
Location and Business Hours
Tokyo Metropolitan Government
(1st floor of Tokyo Metropolitan Government Building No. 1)
| Address | Tokyo Metropolitan Government Building (Main Building No.1, 1F), 2-8-1 Nishi-Shinjuku, Shinjuku-ku, Tokyo |
| Business hours | 9:30 a.m. to 6:30 p.m., seven days a week (Except the year-end through New Year holidays) Note: Operating hours are subject to change under certain circumstances, such as facility closure or a natural disaster. From June 1, and for the foreseeable future, our business hours are curtailed: 10:00 a.m. to 5:00 p.m. (There may be further changes as the situation develops.) |
| TEL | 03-5321-3077 |
| FAX | 03-5321-3078 |
| info@tokyo-tourism.jp Note: Information and materials are available in Japanese, English, Chinese (both simplified and traditional), and Korean. Please understand that staff may take some time to respond. |
Tokyo Tourist Information Center Promotion Corner
Shinjuku Expressway Bus Terminal
(Busta Shinjuku)(Shinjuku Expressway Bus Terminal 3F)
| Address | Shinjuku Expressway Bus Terminal 3F, 5-24-55 Sendagaya, Shibuya-ku, Tokyo |
| Business Hours | 6:30 a.m. to 11:00 p.m., seven days a week Note: Operating hours are subject to change under certain circumstances, such as facility closure or a natural disaster. From June 1, and for the foreseeable future, our business hours are curtailed: 10:00 a.m. to 5:00 p.m. (There may be further changes as the situation develops.) |
| TEL | 03-6274-8192 |
| FAX | 03-6274-8194 |
| info@tokyo-tourism.jp Note: Information and materials are available in Japanese, English, Chinese (both simplified and traditional), and Korean. Please understand that staff may take some time to respond. |
Haneda Airport
(Haneda Airport Terminal 3, 2F)
| Address | Haneda Airport Terminal 3 2F, 2-6-5 Haneda-kuko, Ota-ku, Tokyo |
| Business hours | Open 24 hours a day, seven days a week Note: Operating hours are subject to change under certain circumstances, such as facility closure or a natural disaster. From June 1, and for the foreseeable future, our business hours are curtailed: 10:00 a.m. to 5:00 p.m. (There may be further changes as the situation develops.) |
| TEL | 03-6428-0653 |
| FAX | 03-6428-0657 |
| info@tokyo-tourism.jp Note: Information and materials are available in Japanese, English, Chinese (both simplified and traditional), and Korean. Please understand that staff may take some time to respond. |
Keisei Ueno
(in front of the ticket gates at Keisei Ueno Station)
| Address | In front of Keisei Ueno Station ticket gate, 1-60 Ueno-Koen, Taito-ku, Tokyo |
| Business hours | 8:00 a.m. to 6:30 p.m., seven days a week Note: Operating hours are subject to change under certain circumstances, such as facility closure or a natural disaster. From June 1, and for the foreseeable future, our business hours are curtailed: 10:00 a.m. to 5:00 p.m. (There may be further changes as the situation develops.) |
| TEL | 03-3836-3471 |
| FAX | 03-3836-3472 |
| info@tokyo-tourism.jp Note: Information and materials are available in Japanese, English, Chinese (both simplified and traditional), and Korean. Please understand that staff may take some time to respond. |
Tama
(ecute Tachikawa 3F)
| Address | 3-1-1 Shibasaki-cho, Tachikawa-shi, Tokyo ecute Tachikawa 3F |
| Business hours | Monday-Saturday 10:00 a.m.-9:30 p.m. Sundays and holidays 10:00 a.m.-9:00 p.m. Open year round Note: Operating hours are subject to change under certain circumstances, such as facility closure or a natural disaster. We resumed business on June 1, our opening hours conforming with those of ecute Tachikawa. (There may be further changes as the situation develops.) |
| TEL | 042-527-8611 |
| FAX | 042-527-8612 |
| info@tokyo-tourism.jp Note: Information and materials are available in Japanese, English, Chinese (both simplified and traditional), and Korean. Please understand that staff may take some time to respond. |
Major Services
1.Information on sightseeing in Tokyo and other areas of Japan
2.Information service for tourist destinations and routes
3.Information service for transportation
4.Information service for accommodation facilities in Tokyo
5.Free Wi-Fi
6.Introduction to Tokyo Tourism Volunteers
7.Sales of related goods and tickets (only at the Tokyo Metropolitan Government and the Shinjuku Expressway Bus Terminal, also known as Busta Shinjuku)
8.Delivery of parcels and temporary safekeeping of personal belongings (only at Busta Shinjuku)
9.Currency Exchange (only at Busta Shinjuku)
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