Tourist Information Centers

The Tokyo Metropolitan Government operates Tokyo Tourist Information Centers at five locations in the metropolitan area, providing practical advice along with the latest tourist information for visitors to the city. We strive for "accessible tourism," to help anyone enjoy travel safely and comfortably.
Whether you’re at home or on the road, please make use of the convenient "Online Tourist Guide" service that provides travel consultations free of charge. And the information center at Shinjuku Expressway Bus Terminal (or Busta Shinjuku) also offers a nationwide delivery service, so you can send a package anywhere in Japan.

Tokyo Metropolitan Government
(Main Building No.1, 1F)

Address	Tokyo Metropolitan Government Building (Main Building No.1, 1F), 2-8-1 Nishi-Shinjuku, Shinjuku city, Tokyo
Business hours	9:30 a.m. to 6:30 p.m., seven days a week (Closed during the year-end through New Year holidays and on Tokyo Metropolitan Government Building inspection days) Note: Operating hours are subject to change under certain circumstances, such as facility closure or a natural disaster. Please check here for the latest information.
E-mail	info@tokyo-tourism.jp Note: Information and materials are available in Japanese, English, Chinese (both simplified and traditional), and Korean. Please understand that staff may take some time to respond. We do ONLY reply to emails inquiring about information on sightseeing, it may take several days to respond. Thank you for your understanding.
Notes	Inside the Tokyo Metropolitan Government Building's Tokyo Tourist Information Center is TOKYO GIFTS 62, a shop selling Tokyo specialty goods. TOKYO GIFTS 62 \| A gift shop selling Tokyo crafts, souvenirs, and specialty goods

Busta Shinjuku
(Shinjuku Expressway Bus Terminal, 3F)

Address	Shinjuku Expressway Bus Terminal, 3F, 5-24-55 Sendagaya, Shibuya city, Tokyo
Business Hours	6:30 a.m. to 11:00 p.m., seven days a week Note: Operating hours are subject to change under certain circumstances, such as facility closure or a natural disaster. Please check here for the latest information.
E-mail	info@tokyo-tourism.jp Note: Information and materials are available in Japanese, English, Chinese (both simplified and traditional), and Korean. Please understand that staff may take some time to respond. We do ONLY reply to emails inquiring about information on sightseeing, it may take several days to respond. Thank you for your understanding.
Notes	Delivery services, luggage storage, foreign currency exchange, and transportation ticket sales are available. Wheelchairs and strollers are available for use.

Shinjuku Expressway Bus Terminal

Haneda Airport
(Terminal 3, 2F)

Address	Haneda Airport Terminal 3 2F, 2-6-5 Haneda-kuko, Ota city, Tokyo
Business hours	Open 24 hours a day, seven days a week Note: Operating hours are subject to change under certain circumstances, such as facility closure or a natural disaster. Please check here for the latest information.
E-mail	info@tokyo-tourism.jp Note: Information and materials are available in Japanese, English, Chinese (both simplified and traditional), and Korean. Please understand that staff may take some time to respond. We do ONLY reply to emails inquiring about information on sightseeing, it may take several days to respond. Thank you for your understanding.

Keisei Ueno
(In front of the ticket gate)

Address	In front of Keisei Ueno Station ticket gate, 1-60 Ueno-Koen, Taito city, Tokyo
Business hours	8:00 a.m. to 6:30 p.m., seven days a week Note: Operating hours are subject to change under certain circumstances, such as facility closure or a natural disaster. Please check here for the latest information.
E-mail	info@tokyo-tourism.jp Note: Information and materials are available in Japanese, English, Chinese (both simplified and traditional), and Korean. Please understand that staff may take some time to respond. We do ONLY reply to emails inquiring about information on sightseeing, it may take several days to respond. Thank you for your understanding.

Tama
(ecute Tachikawa, 3F)

Address	3-1-1 Shibasaki-cho, Tachikawa-shi, Tokyo ecute Tachikawa, 3F
Business hours	Monday-Saturday 10:00 a.m.-9:00 p.m. Sundays and holidays 10:00 a.m.-8:00 p.m. Open year round Note: Operating hours are subject to change under certain circumstances, such as facility closure or a natural disaster. Please check here for the latest information.
E-mail	info@tokyo-tourism.jp Note: Information and materials are available in Japanese, English, Chinese (both simplified and traditional), and Korean. Please understand that staff may take some time to respond. We do ONLY reply to emails inquiring about information on sightseeing, it may take several days to respond. Thank you for your understanding.

Major Services

1. Information on sightseeing in Tokyo and other areas of Japan
2. Information service for tourist destinations and routes
3. Information service for transportation
4. Information service for accommodation facilities in Tokyo
5. Free Wi-Fi
6. Introduction to Tokyo Tourism Volunteers
7. Sales of related goods (only at the Tokyo Metropolitan Government) and tickets (only at the Tokyo Metropolitan Government and the Shinjuku Expressway Bus Terminal, also known as Busta Shinjuku)
8. Delivery of parcels and temporary safekeeping of personal belongings (only at Busta Shinjuku)
9. Currency Exchange (only at Busta Shinjuku)
10. Accessible tourism steps (Wheelchairs and strollers available for use)

Tokyo Tourist Information Center Online Tourist Guide

The Tokyo Tourist Information Center provides multilingual online travel information for visitors to Tokyo, whether you're coming from within Japan or abroad. You can use this service for free from home, your travel destination, or anywhere you prefer.
For more details, please visit the "Tokyo Tourist Information Center Online Tourist Guide" page on this site.