My Tokyo Guide
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Updated: January 8, 2021
The Tokyo Metropolitan Government operates Tokyo Tourist Information Centers at five locations in the metropolitan area, providing practical advice along with the latest tourist information for visitors to the city. Please feel free to stop by with any travel inquiries.
Address | Tokyo Metropolitan Government Building (Main Building No.1, 1F), 2-8-1 Nishi-Shinjuku, Shinjuku-ku, Tokyo |
Business hours | 9:30 a.m. to 6:30 p.m., seven days a week (Except the year-end through New Year holidays) Note: Operating hours are subject to change under certain circumstances, such as facility closure or a natural disaster. Closed on Saturdays, Sundays and national holidays from Jan. 9 (Sat.) until further notice due to the state of emergency declared by the government. |
TEL | 03-5321-3077 |
FAX | 03-5321-3078 |
info@tokyo-tourism.jp Note: Information and materials are available in Japanese, English, Chinese (both simplified and traditional), and Korean. Please understand that staff may take some time to respond. |
Tokyo Tourist Information Center Promotion Corner
Address | Shinjuku Expressway Bus Terminal 3F, 5-24-55 Sendagaya, Shibuya-ku, Tokyo |
Business Hours | 6:30 a.m. to 11:00 p.m., seven days a week Note: Operating hours are subject to change under certain circumstances, such as facility closure or a natural disaster. Closed from Jan. 9 (Sat.) until further notice due to the state of emergency declared by the government. |
TEL | 03-6274-8192 |
FAX | 03-6274-8194 |
info@tokyo-tourism.jp Note: Information and materials are available in Japanese, English, Chinese (both simplified and traditional), and Korean. Please understand that staff may take some time to respond. |
Address | Haneda Airport Terminal 3 2F, 2-6-5 Haneda-kuko, Ota-ku, Tokyo |
Business hours | Open 24 hours a day, seven days a week Note: Operating hours are subject to change under certain circumstances, such as facility closure or a natural disaster. Closed from Jan. 9 (Sat.) until further notice due to the state of emergency declared by the government. |
TEL | 03-6428-0653 |
FAX | 03-6428-0657 |
info@tokyo-tourism.jp Note: Information and materials are available in Japanese, English, Chinese (both simplified and traditional), and Korean. Please understand that staff may take some time to respond. |
Address | In front of Keisei Ueno Station ticket gate, 1-60 Ueno-Koen, Taito-ku, Tokyo |
Business hours | 8:00 a.m. to 6:30 p.m., seven days a week Note: Operating hours are subject to change under certain circumstances, such as facility closure or a natural disaster. Closed from Jan. 9 (Sat.) until further notice due to the state of emergency declared by the government. |
TEL | 03-3836-3471 |
FAX | 03-3836-3472 |
info@tokyo-tourism.jp Note: Information and materials are available in Japanese, English, Chinese (both simplified and traditional), and Korean. Please understand that staff may take some time to respond. |
Address | 3-1-1 Shibasaki-cho, Tachikawa-shi, Tokyo ecute Tachikawa 3F |
Business hours | Monday-Saturday 10:00 a.m.-9:30 p.m. Sundays and holidays 10:00 a.m.-9:00 p.m. Open year round Note: Operating hours are subject to change under certain circumstances, such as facility closure or a natural disaster. Open only during ecute Tachikawa’s business hours from Jan. 9 (Sat.) until further notice due to the state of emergency declared by the government. |
TEL | 042-527-8611 |
FAX | 042-527-8612 |
info@tokyo-tourism.jp Note: Information and materials are available in Japanese, English, Chinese (both simplified and traditional), and Korean. Please understand that staff may take some time to respond. |
1.Information on sightseeing in Tokyo and other areas of Japan
2.Information service for tourist destinations and routes
3.Information service for transportation
4.Information service for accommodation facilities in Tokyo
5.Free Wi-Fi
6.Introduction to Tokyo Tourism Volunteers
7.Sales of related goods and tickets (only at the Tokyo Metropolitan Government and the Shinjuku Expressway Bus Terminal, also known as Busta Shinjuku)
8.Delivery of parcels and temporary safekeeping of personal belongings (only at Busta Shinjuku)
9.Currency Exchange (only at Busta Shinjuku)
10.Wheelchair and Stroller Rentals (only at Busta Shinjuku)
If you access the Online Tourist Guide dedicated website, you will be provided with a guide from wherever you are, such as your home. |
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[Hours] | 9:30 - 18:00 (open all year round) Note: Business hours are subject to change due to natural disasters, building closures, etc. |
[Languages] | Japanese, English, Chinese, Korean |
[Recommended environment] | PC (Windows/Mac): Google Chrome, Safari, Firefox, Opera iPhone/iPad (iOS 13 or higher): Safari Android (Android OS 4.4 or higher): Google Chrome Note: Please use the latest version of each browser. |