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Updated: September 29, 2020

The Tokyo Metropolitan Government operates Tokyo Tourist Information Centers at five locations in the metropolitan area, providing practical advice along with the latest tourist information for visitors to the city. Please feel free to stop by with any travel inquiries.

Location and Business Hours

Tokyo Metropolitan Government
(1st floor of Tokyo Metropolitan Government Building No. 1)

Address Tokyo Metropolitan Government Building (Main Building No.1, 1F),
2-8-1 Nishi-Shinjuku, Shinjuku-ku, Tokyo
Business hours 9:30 a.m. to 6:30 p.m., seven days a week
(Except the year-end through New Year holidays)
Note: Operating hours are subject to change under certain circumstances, such as facility closure or a natural disaster.
TEL 03-5321-3077
FAX 03-5321-3078
E-mail info@tokyo-tourism.jp
Note: Information and materials are available in Japanese, English, Chinese (both simplified and traditional), and Korean. Please understand that staff may take some time to respond.

Tokyo Tourist Information Center Promotion Corner

Shinjuku Expressway Bus Terminal
(Busta Shinjuku)(Shinjuku Expressway Bus Terminal 3F)

Address Shinjuku Expressway Bus Terminal 3F,
5-24-55 Sendagaya, Shibuya-ku, Tokyo
Business Hours 6:30 a.m. to 11:00 p.m.,
seven days a week
Note: Operating hours are subject to change under certain circumstances, such as facility closure or a natural disaster.

From June 1, and for the foreseeable future, our business hours are curtailed: 10:00 a.m. to 5:00 p.m.
(There may be further changes as the situation develops.)
TEL 03-6274-8192
FAX 03-6274-8194
E-mail info@tokyo-tourism.jp
Note: Information and materials are available in Japanese, English, Chinese (both simplified and traditional), and Korean. Please understand that staff may take some time to respond.

Haneda Airport
(Haneda Airport Terminal 3, 2F)

Address Haneda Airport Terminal 3 2F,
2-6-5 Haneda-kuko, Ota-ku, Tokyo
Business hours Open 24 hours a day,
seven days a week
Note: Operating hours are subject to change under certain circumstances, such as facility closure or a natural disaster.

From June 1, and for the foreseeable future, our business hours are curtailed: 10:00 a.m. to 5:00 p.m.
(There may be further changes as the situation develops.)
TEL 03-6428-0653
FAX 03-6428-0657
E-mail info@tokyo-tourism.jp
Note: Information and materials are available in Japanese, English, Chinese (both simplified and traditional), and Korean. Please understand that staff may take some time to respond.

Keisei Ueno
(in front of the ticket gates at Keisei Ueno Station)

Address In front of Keisei Ueno Station ticket gate,
1-60 Ueno-Koen, Taito-ku, Tokyo
Business hours 8:00 a.m. to 6:30 p.m.,
seven days a week
Note: Operating hours are subject to change under certain circumstances, such as facility closure or a natural disaster.
TEL 03-3836-3471
FAX 03-3836-3472
E-mail info@tokyo-tourism.jp
Note: Information and materials are available in Japanese, English, Chinese (both simplified and traditional), and Korean. Please understand that staff may take some time to respond.

Tama
(ecute Tachikawa 3F)

Address 3-1-1 Shibasaki-cho, Tachikawa-shi, Tokyo
ecute Tachikawa 3F
Business hours Monday-Saturday 10:00 a.m.-9:30 p.m.
Sundays and holidays 10:00 a.m.-9:00 p.m.
Open year round
Note: Operating hours are subject to change under certain circumstances, such as facility closure or a natural disaster.

We resumed business on June 1, our opening hours conforming with those of ecute Tachikawa.
(There may be further changes as the situation develops.)
TEL 042-527-8611
FAX 042-527-8612
E-mail info@tokyo-tourism.jp
Note: Information and materials are available in Japanese, English, Chinese (both simplified and traditional), and Korean. Please understand that staff may take some time to respond.

Major Services

1.Information on sightseeing in Tokyo and other areas of Japan
2.Information service for tourist destinations and routes
3.Information service for transportation
4.Information service for accommodation facilities in Tokyo
5.Free Wi-Fi
6.Introduction to Tokyo Tourism Volunteers
7.Sales of related goods and tickets (only at the Tokyo Metropolitan Government and the Shinjuku Expressway Bus Terminal, also known as Busta Shinjuku)
8.Delivery of parcels and temporary safekeeping of personal belongings (only at Busta Shinjuku)
9.Currency Exchange (only at Busta Shinjuku)

Online Tourism Guide

If you access the online tourism guide dedicated website, you will be provided with a guide from wherever you are, such as your home.
You can talk simply by clicking here.


(Online Tourism Guide QR code)

[Hours] 9:30 - 18:00 (open all year round)
Note: Business hours are subject to change due to natural disasters, building closures, etc.
[Languages] Japanese, English, Chinese, Korean
[Recommended environment] PC (Windows/Mac): Google Chrome, Safari, Firefox, Opera
iPhone/iPad (iOS 13 or higher): Safari
Android (Android OS 4.4 or higher): Google Chrome
Note: Please use the latest version of each browser.