Tokyo is well equipped to welcome travelers from diverse cultures and backgrounds. In addition to support for dining, transportation, medical needs, and disaster preparedness, a wide range of convenient services is available to make your trip more comfortable. Here, we introduce useful services and information for travelers to Tokyo in four categories.

Worry-free dining

Dietary restrictions due to religious beliefs, dietary preferences, allergies, and other reasons can be a major concern when traveling. Tokyo offers a wide range of information and services to accommodate diverse dietary needs. The Tokyo Convention & Visitors Bureau publishes useful English-language guidebooks, including the “TOKYO Vegan & Vegetarian Restaurant Guide” for vegetarians and vegans and the “TOKYO MUSLIM Travelers’ Guide” for Muslim travelers. Both provide information on restaurants that cater to specific dietary needs. They also introduce Japanese food culture and offer useful dining tips in English, helping first-time visitors to Tokyo choose where to eat with confidence.
Access the digital brochures here:
TOKYO MUSLIM Travelers’ Guide 2026-2027
TOKYO Vegan & Vegetarian Restaurant Guide 2026-2027

For travelers with more specific dietary needs, “matoil” is another helpful option. The service prepares customized meals tailored to dietary restrictions such as allergies and religious requirements, then freezes and delivers them to your hotel. Consultation is required one month in advance, but each meal can be individually planned according to your allergens and preferences, offering a high degree of flexibility.
matoil

Getting around more smoothly

Tokyo has one of the world’s most extensive public transportation networks, and many travelers use trains to visit sightseeing spots around the city. In recent years, in addition to accessibility information, a growing range of services has made train travel more convenient and helped reduce the burden of carrying luggage. The “Tokyo Sightseeing Accessibility Guide” is especially useful for older travelers, people with disabilities, and families with young children. Operated by the Tokyo Metropolitan Government, the website introduces places that travelers with mobility concerns can enjoy with greater peace of mind and provides suggested routes through major sightseeing areas in Tokyo. It features 35 routes covering Tokyo’s 23 cities and the Tama area, as well as six routes in Tokyo’s islands. Detailed accessibility information, including station exits with elevators, ramps along the routes, and the availability of wheelchair-accessible restrooms, makes the guide a useful resource for planning your sightseeing.
Tokyo Sightseeing Accessibility Guide
Access the digital brochure here:
Tokyo Sightseeing Accessibility Guide 2026

Getting around has also become more convenient. Since March, 11 railway operators in the Kanto region have been introducing contactless payment for train travel. At participating ticket gates, simply tap your contactless credit card or smartphone to enter and exit. There’s no need to buy a ticket, top up an IC card, or register in advance.
Boarding service by touch payment such as credit card

A range of services is also available to deliver large suitcases from airports and major stations directly to your hotel. Traveling light makes it easier to navigate stations with lots of stairs and enjoy exploring the city more comfortably.
Summer’s the season for luggage-free travel

Convenient services

In addition to services that support safe and convenient travel, Tokyo offers a variety of unique services that can make your trip more comfortable. One example is “CHARGESPOT,” a portable battery rental service. Batteries can be easily rented from stations located at train stations, convenience stores, shopping centers, and many other locations, and returned to a different station. It’s a handy service when traveling, especially when you rely on your smartphone for taking photos, checking maps, making electronic payments, and more.
CHARGESPOT (Japanese site only)




Knowing about Japanese etiquette and customs can make your trip even more enjoyable, so be sure to check them out before you travel.
How to have a smooth visit to Tokyo