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Updated: October 29, 2020

In order to offer travelers a safe and fun experience of Tokyo while containing the spread of the novel coronavirus disease (COVID-19), it’s essential to promote initiatives to prevent both contracting the virus and infecting others. Here, let’s look at information on COVID-19 provided by the Japanese government and the Tokyo Metropolitan Government, the initiatives against COVID-19 taken by various service providers, and their requests to travelers. Check this information in advance to ensure that you enjoy a pleasant trip.

Planning to Visit Japan from Abroad

Procedures for travelers entering Japan according to the Quarantine Act vary by country or region of origin as well as the purpose of your visit. For the latest information, please visit the official website.
Fundamental enhancement of border control measures (COVID-19) (JPN)

Using Transportation Systems

When using an airline, railway, bus, taxi, or passenger ship, check the COVID-19 measures taken by the relevant transportation service, such as wearing a mask, refraining from talking, and avoiding rush hour and congested cabins.

If You Suspect You Have COVID-19

If you suspect you have COVID-19, consult the Call Center for Japanese Returnees and Potential Contacts(JPN). A COVID-19 Call Center (JPN) is also available for general consultations on COVID-19. For details, please visit the official website.
Information on health and medical care consultations (JPN)

COVID-19 FAQ

The Ministry of Health, Labour and Welfare (MHLW) has a useful web page that publishes frequently asked questions about COVID-19, covering topics such as virus characteristics, prevention measures, and medical system.
COVID-19 FAQ (for the general public)

Facilities that are Safe to Use

Initiatives by Transportation Systems

The following are COVID-19 initiatives taken by airlines, airports, railways, buses, taxis, cruise ships, water buses, and passenger ship terminals.

Airlines / Airports

The following are COVID-19 initiatives taken by airlines and airports.
Airlines and airports take measures to reduce contact such as by promoting automated check-in and self-service bag drop. For details, please visit the official websites.

Airlines

Major airlines take initiatives such as recommending minimal carry-on baggage. For details, please visit the official websites.

Airports

Airports take initiatives such as limiting seating capacity. For details, please visit the official websites.

Railways

Major railways in Tokyo take initiatives such as recommending avoiding rush hour and congested cabins. For details, please visit the official websites.

Buses

Fixed-route and tour buses operating in Tokyo take initiatives such as displaying COVID-19 measures and limiting seating capacity. For details, please visit the official websites.

Taxis

Major taxis operating in Tokyo take initiatives such as opening the windows and using the air conditioner’s fresh-air mode in combination to ventilate the vehicle and prevent infection. For details, please visit the official websites.