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Tourist Information Centers

The Tokyo Metropolitan Government operates Tokyo Tourist Information Centers at five locations in the metropolitan area, providing practical advice along with the latest tourist information for visitors to the city. Please feel free to stop by with any travel inquiries.

Location and Business Hours

Tokyo Metropolitan Government

(1st floor of Tokyo Metropolitan Government Building No. 1)

Address Tokyo Metropolitan Government Building (Main Building No.1, 1F),
2-8-1 Nishi-Shinjuku, Shinjuku-ku, Tokyo
Business hours 9:30 a.m. to 6:30 p.m., seven days a week
(Except the year-end through New Year holidays)
TEL 03-5321-3077
FAX 03-5321-3078
E-mail info@tokyo-tourism.jp

Shinjuku Expressway Bus Terminal (Busta Shinjuku)

(Shinjuku Expressway Bus Terminal 3F)

Address Shinjuku Expressway Bus Terminal 3F,
5-24-55 Sendagaya, Shibuya-ku, Tokyo
Business Hours 6:30 a.m. to 11:00 p.m.,
seven days a week
TEL 03-6274-8192
FAX 03-6274-8194
E-mail info@tokyo-tourism.jp

Haneda Airport

(Haneda Airport International Terminal, 2F)

Address Haneda Airport International Terminal 2F,
2-6-5 Haneda-kuko, Ota-ku, Tokyo
Business hours Open 24 hours a day,
seven days a week
TEL 03-6428-0653
FAX 03-6428-0657
E-mail info@tokyo-tourism.jp

Keisei Ueno (in front of the ticket gates at Keisei Ueno Station)

Address In front of Keisei Ueno Station ticket gate,
1-60 Ueno-Koen, Taito-ku, Tokyo
Business hours 9:30 a.m. to 6:30 p.m.,
seven days a week
TEL 03-3836-3471
FAX 03-3836-3472
E-mail info@tokyo-tourism.jp

Tama (Ecute Tachikawa 3F)

Address 3-1-1 Shibasaki-cho, Tachikawa-shi, Tokyo
eute Tachikawa 3F
Business hours Monday-Saturday 10:00 a.m.-9:30 p.m.
Sundays and holidays 10:00 a.m.-9:00 p.m.
Open year round
TEL 042-527-8611
FAX 042-527-8612
E-mail info@tokyo-tourism.jp

Major Services

  1. Information on sightseeing in Tokyo and other areas of Japan
  2. Information service for tourist destinations and routes
  3. Information service for transportation
  4. Information service for accommodation facilities in Tokyo
  5. Sales of related goods and tickets (only at the Tokyo Metropolitan Government Building Main Office and Busta Shinjuku)
  6. Introduction to Tokyo Tourism Volunteers
  7. Currency exchange (only at Busta Shinjuku)
  8. Travel reservations (only at Busta Shinjuku)
  9. Delivery of parcels and temporary safekeeping of personal belongings (only at Busta Shinjuku)
  10. Free Wi-Fi

    No booking or arrangement services are provided for accommodation and other facilities except at Busta Shinjuku.

Reference Link